Understanding AI Terminology: Models, Prompts, Agents and Workflows Explained
Artificial intelligence is becoming a regular topic in business conversations, but the terminology can often
August 22, 2026
Insights & News
Actionable IT insights for your business and news from the Affinity Smart team.
Which Industries Benefit Most from Managed IT Services?
Managed IT services can benefit almost any business, but some industries experience the advantages sooner
August 21, 2026
Claude vs ChatGPT vs Microsoft Copilot: Which AI Tool Is Best for Your Business?
Artificial intelligence is rapidly becoming part of everyday business operations, but choosing the right AI
August 20, 2026
CRM vs ERP: Which One Does Your Business Need?
CRM and ERP systems are often discussed together, but they are designed to solve very
August 3, 2026
The Business Leader’s Guide to AI Readiness
Artificial Intelligence is no longer a future consideration. Tools such as Microsoft 365 Copilot are
July 31, 2026
The Biggest Cyberattacks of 2026: What SMBs Can Learn
If 2026 has reinforced one thing, it’s that cyberattacks are no longer just an IT
July 30, 2026
Is Your Microsoft 365 Setup Helping or Hindering Your Team?
Microsoft 365 is one of the most powerful productivity platforms available to businesses today. However,
July 28, 2026
Managing Data Security Risks in the Age of AI
Artificial intelligence is transforming the way businesses work. From drafting emails and summarising documents to
July 27, 2026
Windows Server 2016 End of Life Is Approaching: What To Do Next
If your business still relies on Windows Server 2016, now is the time to start
July 25, 2026